This post is to announce that we are hiring an Apple Enterprise Specialist ! If you are looking for an entry-level position, check out our open spot for Apple Product Expert. We're accepting applications until February 3, so don't hesitate, and let your pals know if you think they'd be interested!

Who's this for?
If you've worked in Apple IT for a few years now, and have more than one certification under your belt, this role may be for you. The Apple Enterprise Specialist is our senior engineer role our Delivery Team. This is what your experience has paid off for. You'll be using every corner of your knowledge to recommend and build solutions for our clients. While you will be involved with projects, we're a small team, so you'll still be working in our support queue, and taking care of more of the advanced technical problems our clients face.

You probably have a solid footing in your technical knowledge. At Foojee, you've also got to love human beings. This is our business: serving people. We just happen to serve by way of Apple consulting and tech support. So if you like to be the hero and put a smile on people's faces, you should apply.

What qualifications do I need?
To meet our minimum requirements, you should have the Apple Certified Support Professional certification, along with at least one more industry certification that is applicable to Foojee. This could be Jamf Pro, MaaS360, Meraki, or CompTIA's networking certification. However we know that being book smart isn't everything. If you don't have that 2nd certification yet, we'll create a development track for you to become certified soon. We'll even pay for the exam.

What's the day to day like?
You'll be working on projects, in addition to taking care of Tier 2 requests coming in from our hundreds of clients every day. About 30% of your work is remote from your home office (or you can work from our midtown office). The other 70% of your week will likely be on site. Some weeks more, some weeks less. When you're on site, you're driving across Atlanta metro. This means you've got to enjoy driving, and that you have a few podcast subscriptions or audiobooks queued up. As far as the hands-on work, you are face-to-face with clients, problem solving. And magic-making.

The types of projects will range from MDM deployments to macOS Server installations, storage solutions (NAS & RAID), and network installs (Meraki mostly).

We've got an interesting balance of solo work and team work. Much of your work will be independent, and that's why we look for someone who is comfortable with a good degree of autonomy and responsibility. Having said that, our team is pretty spectacular. We know that we are better together, and so we're always helping each other problem solve and improve. Iron sharpens iron. You'll meet at least once a week for our team meeting, and likely run into a few of the team members throughout the week during projects. We really have a great time together. For example, given any reason Jimmy will drive down from Nashville for an overnight stay, just because.

Compensation and Benefits

  • Full Time
  • $45,000 - $55,000 starting salary depending on certifications.
  • $40/mo iPhone reimbursement
  • $60/mo Mac reimbursement
  • 57¢ per mile (gov't standard) travel reimbursement for billable work.

 

  • Highly recommended 40 hours a week. (This shouldn't be a benefit, but it is.)
  • Work from home or Midtown office.
  • 3% matching retirement plan
  • $150/mo reimbursement for health insurance.
  • A calm work environment where productivity is protected.


Apply
Our deadline for applying is very soon: February 3. To apply, just shoot us an email at jobs@foojee.com with the following:

  • Why you'd like to work at Foojee.
  • An example of a recent Apple-based solution you provided or recommended to someone.
  • A mock email to a client that sent a request with the following problem. Feel free to ask for clarifying questions and then either offer a solution via email or offer a time to have a remote or on site appointment. "Hi Foojee! I've noticed for the last couple of weeks that none of my calendars are syncing on my iPhone and Mac. I take that back, my calendars from my Mac come to my phone, but when I make an appointment on my phone, they don't go to my Mac. Can you please help? I'm going out of town in two days and I need this to work!"
  • Send us your recommended project stages for setting up a solid MDM for a client. OR Send us your recommended project stages for replacing a router/firewall appliance for a client. You don't have to go too detailed with these, but give us an idea that you know what needs to be done.